Delays in getting home care up by 209% in six years, says Age UK

By agency reporter
October 19, 2017

Since 2011, almost four million hospital bed days have been lost to the NHS due to problems securing social care. In 2016/17 alone, nearly one million hospital bed days were lost, due to an inability to access social care, with an excess cost of £173 million excluding equipment and adaptations.

Over this period there has been a trend towards more older people staying in the community through homecare rather than going into care homes and nursing homes, but the numbers of bed days lost – because older people are stuck in hospital waiting for homecare to be put in place – have continued to rocket: from 143,916 in 2011/12 to 341,837 in 2016/17 – 209 per cent.

Age UK says that the starkest increase was last year, between 2015/16 and 2016/17, when there was a 27.2 per cent rise in the number of bed days lost through an inability to have social care arrangements in place, from 695,037 days, to 954,799 days. And the latest available figures show that in the period between April and July 2017, there have been 13.2 per cent more days lost to social care than during the same period in 2016.

Whilst there is no age breakdown available for patients affected by delayed hospital discharge, they are typically older people.

Age UK is arguing that these figures represent huge numbers of older people unable to start their recovery out of hospital, putting them at risk of infections, loss of mobility and psychological distress. It is also a terrible waste of NHS resources and shows short sightedness from successive governments in not addressing the social care crisis as it has spiralled year-on-year. An excess bed day in the NHS costs between £2,089 and £2,532 a week for non-elective and elective inpatients, respectively, compared to about £519 for a place in residential care and less still for homecare.

The Charity is therefore calling on the Government to act on its pledge to bring forward proposals for putting social care back on track to meet 21st century expectations and the demands of an ageing population, once and for all.

Caroline Abrahams, Charity Director of Age UK says," These delayed discharge figures show the disastrous impact of our failing social care system on the NHS, as well as on older people themselves. Increasing numbers are being marooned in their hospital beds, losing muscle tone and risking infection when they are medically fit enough to leave, often because of acute shortages of social care, especially of the home visiting kind. There is no doubt that some older people’s chances of a good recovery are being totally undermined as a result.

"To add insult to injury, this ridiculous and sometimes tragic situation cost the tax payer over £173 million last year alone, money that would have been much better spent giving older people the social care they need.

"This is why the Government must stand by its pledge to bring forward proposals soon for putting social care on a sustainable footing. In the medium and longer term we need new mechanisms so people can pool their risk of developing care needs, but with winter approaching the immediate imperative is an injection of resources into social care and fresh efforts to tackle the galloping delayed discharge crisis that is threatening to engulf our hospitals."

Professor David Oliver, clinical Vice President of the Royal College of Physicians and consultant in geriatrics and general internal medicine at the Royal Berkshire NHS Foundation Trust said," The national audit office report on delayed transfers of care from hospital showed that the officially reported figures grossly underestimate the real numbers of stranded patients in hospital awaiting community services through no fault of their own. It also showed that delayed transfers of care bed days had increased by 32 per cent in just two years.

"Some of these delays are due to systematic cuts to social care budgets and provision. Others are due to a serious lack of capacity in community healthcare services – especially intermediate care step down rehabilitation.

"These delays have serious impacts on our already scare hospital bed base; leave patients marooned in acute ward settings they no longer need and at risk of harms of hospitalisation. And so far attempts to solve the problem through initiatives like the Better Care Fund or pressure from NHS England have failed"

Case studies

The stories below are representative of the calls received by Age UK's Information and Advice line, in relation to delayed discharges through a lack of social care provision. Names, gender and certain details and characteristics have been changed to preserve our callers’ confidentiality.

  • Carol’s mother, Lily is currently in hospital following a planned hip replacement. Lily has since been accused of ‘bed-blocking’, which Carol finds upsetting as the proposed care arrangements for her mother’s care are inappropriate and her family are no longer able to carry out the level of care required. Whilst the social worker has been supportive in getting Lily on the housing list, both the suggested areas are too far away from the rest of her family and would result in her feeling alone and lacking the ongoing family support she needs. Carol has been invited to a meeting with the hospital’s discharge coordinator but has concerns that they are going to provide an assessment that does not properly recognise the challenges that her mother faces.
  • Terry’s father Richard, 85, is in hospital following a stroke. He is ready for discharge and has been assessed as needing rehabilitative care through two home visits a day. However he was then told that there are no reablement services available in his area. Terry has been told to ‘get his father out of hospital’ and to look for and fund the care himself.
  • Michael’s sister-in-law, 95 is now fit to return home from hospital, but requires a social worker to be allocated to her. Having waited for some time, and with little indication about how to speed up the process, Michael is concerned that his sister-in-law’s health is deteriorating and that she is losing muscle tone.
  • Debra’s father, Arthur, is in hospital following a fall at home. As he also has dementia – which requires certain adjustments to be made to his home – Arthur is unable to return home, which means that a care home placement is needed, as per the advice of the hospital social worker. Sadly, Debra’s care home enquiries have been met with the suggestion of additional fees –or top-up fees - despite the fact that Arthur meets all of the requirements for his care to be funded by the local authority. Debra fears that her father will fall again and be back in hospital, possibly with a broken hip or worse next time.

* Age UK https://www.ageuk.org.uk/

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