Citizens Advice to help Windrush compensation scheme applicants

By agency reporter
April 14, 2019

Citizens Advice is launching a new service funded by the Home Office to help those who are applying to the government’s Windrush compensation scheme.

From 15 April 2019, the charity will start accepting referrals for clients from the Home Office in certain parts of the UK, and the service will be fully rolled out across the UK from the end of April. Advisers will help with the compensation claim forms, giving support over the phone and in person.

Gillian Guy, Chief Executive of Citizens Advice, said: “We are pleased to be able to offer assistance to the Windrush generation who may need help applying to the Home Office’s compensation scheme. This service is available to people living in the UK, and those who are overseas, once they've called the government's Windrush Helpline. Our advisers will be able to assist people as they complete their compensation application forms, giving support over the phone and in person.

“This new service for the people affected goes alongside the help we offer to anyone who needs advice, whoever they are, whatever their problem.”

* Citizens Advice


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