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The level of public anger and distress over the hacking of Milly Dowler's phone and the allegations that bereaved service families may also have been intruded upon in this manner, may just have brought about what Peter Walker, the former Deputy Chief Constable of North Yorkshire Police, speaking on Radio 5 yesterday (6 July 2011), called a “step change”. He also called for questions as to how we “have collectively allowed [the situation] to develop”.